Our Mission: ‘To make opportunity a little more universal’

Wednesday, 30 May 2012

The Ekalavya Column - May 2012


Those who do not learn from History are condemned to repeat it

Here’s a quick test of investment acumen. Based on facts presented for roughly the same period, not at two vastly different points in time, choose the company to invest in

Option I : The company deals in petroleum products, has 90% of the world’s capacity in oil refining, 20,000 oil wells, 6000 km of pipelines, 5,000 tank cars and 100,000 employees

Option II : The organization makes soaps and candles, employs 80 people and has a turnover of USD 1 million


Made your choice? Was it Option I : Standard Oil, or Option II : Proctor and Gamble?

One has ceased to exist, despite the endless money and heavy artillery at its disposal. The other : flourishing today with revenues of USD 83 billion, and a source of a never-ending pipeline of leaders of repute

One synonymous with ‘Robber Barons’ and reviled as ‘the most cruel, impudent, pitiless, and grasping monopoly that ever fastened upon a country’. The other ranked in 2011 the fifth most admired company in the world, - an enduring institution that defines ‘Soft Power’

Back to that choice. Not many would have taken a second look at the P&G of the 1880s

Even today, the modern-day equivalents of Standard Oil are ceaselessly sought to be emulated, driven by chants of ‘BIG MONEY’. As equally, there’s a complete ignoring of the only basis of extraordinary and sustainable wealth generation : building a reputation. Those who do not learn from history are anyway condemned to repeat it

And what is repute built upon? One vital component is the people the organization employs. Whether they have the values and beliefs that the organization needs to sustain and grow. Equally rigorously, not ruthlessly, letting go those in whom these values are not part of their nature

In one of the most comprehensive researches to be published over the last decade, a study of 7000 small and medium enterprises over a 30 year period showed that only 9 of them broke through to the big league. Some collapsed; - others floated along as a business, never becoming an institution. Effectively, 999 out of 1000 companies failed to ever breakthrough

No two of these 9 breakthrough companies are from the same industry. When examined to understand what helped them dramatically exceed the performance of the other 6991 organizations, the answers seemed to be identical : have good people

No surprises there? There are, if you look at the way these 9 breakthrough companies defined ‘good people’ : It does not matter where, or whether at all, they went to school. The simple operating principle therefore of these companies : Recruit for attitude, train for aptitude

  
And how did they benefit from this credo? None of the companies that broke through did so because of the backing of big money or the size of their businesses. In the words of the owners of these companies they did so because ‘When you have the right people, you do not need other people’s money’

Our take on this at Transforma : when you do not have the right people, you forever need other people’s money. Or continue to chase a miasma that the primary source of strength lies in the size of the business or the amount of money at the disposal of the company

Our second take : how many investors would truly have spotted the extraordinary qualities of these 9 companies and invested in them at time that would have yielded them returns beyond their wildest dreams? In other words, how many have the orientation to truly spot the P&Gs of the world and ignore the Standard Oils?

On to more pragmatic matters
If we have to gain from the practices of these 9 breakthrough companies, what can we do differently? For starters : recruit, develop, retain and promote an individual based on his values and beliefs, rather than his current level of skills and knowledge

Why so? Because one takes one’s nature to the grave

The way one thinks and acts NEVER changes. Even if one does so outwardly, the true nature reveals itself when in a position of power. When there are no longer counter-checks. And because this bundle of values and beliefs that define a person is so unchangeable, it serves as a basis for making forecasts about him with pin-point precision, years in advance

This is what we at Transforma do while assessing individuals. The assessments look for the critical components of an individual’s true nature so that an organization can take informed and precise decisions about who is truly worthwhile to take or keep on board, to invest in, and to promote. So that the probability of profitable growth, over an extended period of time, is considerably enhanced

So that, if you are in 1880, you do not have the mortification of listening to the gurgling sound of good money, along with crude-oil, going down the drain because of choosing option I. So that one learns from history, rather than repeating it

Responses to babu@gotransforma.com

No comments:

Post a Comment